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LoyaltySurf Blog

Advocacy, loyalty, and engagement articles for B2B growth marketers

B2B MarketingCustomer Advocacy

Mastering Voice of the Customer: A Comprehensive Guide for B2B Growth Marketers

Understanding and leveraging the voice of the customer (VoC) is crucial for B2B growth marketers. This comprehensive guide explores the importance of VoC, its benefits, and how to implement effective VoC programs.

Posted by Kevin Yun | March 23, 2024
Customer Loyalty

SaaS Loyalty Program Strategy: The Ultimate Guide for 2024

Craft a winning SaaS loyalty program strategy to drive retention, referrals, and revenue. Learn key benefits, essential elements, best practices, and metrics for success.

Posted by Kevin Yun | March 22, 2024
Customer Advocacy

How to Create a Powerful Brand Ambassador Program: The Ultimate Guide

A brand ambassador program can amplify reach, build connections, and drive growth through word-of-mouth marketing. Learn how to create and execute a successful program with actionable strategies.

Posted by Kevin Yun | March 22, 2024
Customer LoyaltyIndustry Insights

SaaS Loyalty Program Strategies: The Ultimate Guide for 2024

SaaS loyalty programs are vital for customer retention in the competitive SaaS industry. Learn how to design, implement, and measure success in this comprehensive guide for 2024.

Posted by Kevin Yun | March 21, 2024
Customer Advocacy

10 Outstanding Brand Ambassador Program Examples to Inspire Your Strategy

Explore 10 exceptional brand ambassador program examples that showcase innovative approaches and best practices. Learn how to create authentic connections and drive growth with your own brand ambassadors.

Posted by Kevin Yun | March 21, 2024
B2B MarketingCustomer SuccessIndustry Insights

Customer Success Tools: The Essential Guide for B2B Growth

Customer success tools are essential for B2B growth, providing insights, automation, and analytics to drive retention, revenue, and customer satisfaction in today's competitive business landscape.

Posted by Kevin Yun | March 20, 2024
Customer Loyalty

SaaS Loyalty Program Software: The Ultimate Guide for Growth Marketers

SaaS loyalty program software is essential for sustainable growth in the competitive world of SaaS. Learn how to leverage loyalty programs to drive exponential growth.

Posted by Kevin Yun | March 20, 2024
Customer LoyaltyCustomer Success

How to Improve Your Net Promoter Score: 12 Proven Strategies

Discover 12 proven strategies to boost your Net Promoter Score (NPS) and enhance customer experience. From survey design to revenue impact, transform your organization with actionable tips.

Posted by Kevin Yun | March 19, 2024
Customer Advocacy

14 SaaS Advocate Program Examples: Turning Customers into Brand Champions

In the competitive world of SaaS, turning satisfied customers into brand champions through advocate programs can amplify reach, build trust, and drive sustainable growth. Explore 14 real-world examples for actionable insights.

Posted by Kevin Yun | March 19, 2024

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