Cookies Policy

LoyaltySurf (Growsurf, Inc.) is committed to compliance with California, EU, and other privacy laws.

We collect information about you by use of cookies.

Cookies are messages that web servers pass to your web browser when you visit Internet sites. Your browser stores each message in a small file, called cookie.txt... These files typically contain information about your visit to the web page, as well as any information you've volunteered, such as your name and interests.

The types of cookies that we and our third party vendors use when you access our website and programs are as follows:

  • Google Analytics - Webpage and behavior analytics to identify visitor engagement trends

  • Heap Analytics - Event-based analytics to identify user engagement trends

  • Customer.io - Event-based tracking to provide personalized messaging

  • Clearbit - Webpage and behavior analytics to identify visitor engagement trends

  • Microsoft Clarity - Recordings and heatmaps to identify visitor engagement trends

The following cookies are necessary for software operations and other processes, and cannot be opted out without ceasing to interact with our website or programs:

  • ComplyDog - GDPR and cookie consent

  • Firebase - Web application and database management

  • Stripe - Payment processing

  • HubSpot - Marketing and sales platform to identify visitors and prospects

  • Versoly - Marketing platform for website analytics

  • Mailerlite - Marketing platform to accept email submissions

  • Help Scout - In-app knowledge base and support desk

  • Headway - Changelog and product announcements

  • Delighted - NPS survey forms

  • GrowSurf - Visitors referral tracking and association

  • LoyaltySurf - Loyalty program management

  • Reflio - Affiliate tracking and activity

  • ProfitWell - Revenue churn reduction

  • Cohere - Screenshare and debugging

We use these cookies to improve our marketing processes and to better identify your interests, so our product can be improved to fit your needs. We also use these products to assist our customers with these and other legitimate business uses of information. We retain your information for varying periods, depending on the business use for which we or our customers determine retention is useful.

Cookies needed for interaction with our website or programs are retained during each use session, and may be retained to save you time signing in again on later visits.

You can opt out of any cookies not needed to allow interaction with our website and programs by manually clearing out your browser cookies associated with our website.