How long does it take to implement LoyaltySurf?

LoyaltySurf can be fully implemented in an afternoon. This includes campaign setup, loyalty trigger installation, and automating reward fulfillment.

Can I choose what counts as a loyalty action?

Yes. With LoyaltySurf, you get to choose when to trigger a loyalty action. For example, rewards can be unlocked when a new lead in your CRM has their status updated or when a user in your web app completes a post-signup workflow. Simply make a single API call or use our Zapier app for a no-code solution.

Who is LoyaltySurf for?

LoyaltySurf is designed for B2C, FinTech, and SaaS companies that want to save time and development resources when building a loyalty program. By using our out-of-the-box loyalty software, product and engineering teams can easily create and manage a customer loyalty program versus spending weeks or months building one in-house.

What kind of integrations does LoyaltySurf provide?

LoyaltySurf comes with an extensive REST API, webhooks, and no-code integrations with Stripe, Recurly, Chargebee, HubSpot and more. Full customization of your loyalty and rewards program is possible with our integrations.

How do rewards work in LoyaltySurf?

With LoyaltySurf, you can automate any type of reward -- this includes gift cards, credits, coupons, and cash via PayPal. With our rewards management system, you can automate the entire fulfillment process or manually approve rewards.

Security at LoyaltySurf

Name: LoyaltySurf
Price: 99 USD
Rating: 5.00 (1 reviews)
Author: LoyaltySurf

LoyaltySurf (Growsurf, Inc.) is committed to data security. Here is how we protect and handle private and sensitive data:

Data processing: LoyaltySurf processes data only to fulfill its obligations as related to the Services outlined in our Terms of Service. All personal information for LoyaltySurf users and participants are shared to the minimal extent. Please see section HOW AND WHY WE USE YOUR PERSONAL INFORMATION on our Privacy Policy
Data storing (PII or otherwise) with third party vendors: Please see section PERSONAL INFORMATION WE COLLECT ABOUT USERS AND PARTICIPANTS on our Privacy Policy
Data sharing (PII or otherwise) with third party vendors: We only share data with the vendors listed sub-processors section on the LoyaltySurf GDPR Portal.
Data encrypted in transit: We encrypt all data over the HTTPS network protocol.
Data encrypted at rest: Certain sensitive information such as third-party API keys and Webhook secrets are encrypted at rest via SHA-256.
Data storage: Our servers are located in the states of California, Oregon, and Illinois, United States of America, unless our customer agreements specify otherwise. We utilize cloud providers like Google Cloud and Digital Ocean.
Data security: LoyaltySurf requires the use of a firewall and whitelisted IP addresses, and the use of network load balancers in order to optimize the bandwidth available per each server. We regularly monitor incoming and outgoing data using Network and Graph analytics provided by third-party tools, such as Google Cloud Platform, Digital Ocean, and DataDog. We utilize networking tools such as Cloudflare for firewall and whitelisting utilities that prevent, minimize, and alert of network attacks.
Backups: For data storage, we retain daily backups. Data is retained from 30-60 days, depending on the subprocessor.
Business Continuity Process: Our internal Business Continuity Process (BCP) outlines protocols in the event of a disruption to normal operations.
Disaster Recovery Process: Our internal Disaster Recovery Process (DRP) outlines protocols to restore data in the event of disasters.
Data dreaches: Our internal GDPR and CCPA Compliance processes cover protocols for data breaches, user policies, and more.
Organizational policies: Our internal IT Procedures and Security Policies cover general internal protocols, password and security/network policies for LoyaltySurf employees, including handling sensitive customer data.

If security compliance is a must-have for your organization, many LoyaltySurf self-service customers are able to require a manual opt-in checkbox for participants with a link to LoyaltySurf's Terms of Service and Privacy Policy in order to partake in the loyalty program.

Please note, we only accomodate security questionnaire requests, modified DPA requests, or any other legal/vendor requirements for customers on our annual custom plans. If you have bespoke legal and compliance needs, please get in touch with sales.

Security at LoyaltySurf

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